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AWS Summit São Paulo 2024: AI and GenAI Take Center Stage

AWS Summit São Paulo 2024: AI and GenAI Take Center Stage

The AWS Summit São Paulo 2024 gathered 13,000 cloud enthusiasts to explore AI and generative AI innovations. Keynotes by AWS leaders highlighted AI’s transformative power, with solutions like Amazon Bedrock, SageMaker, and custom AI hardware showcased. Customer success stories and industry insights rounded out the event

Impact of the Coronavirus on Business

Impact of the Coronavirus on Business

The coronavirus outbreak ensured that the Year of the Rat didn’t get off to the most propitious start. Over 2,000 people dead so far, more than 80,000 infected and 40+ countries affected. Cities in lockdown, travel restrictions in place, plant closures mounting....

2019 CC Awards – Kahuna Winners Announced

2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

PayPal VP Unveils How to Create a Customer-first Mindset across the Organisation at the 13th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange

PayPal VP Unveils How to Create a Customer-first Mindset across the Organisation at the 13th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange

Annual event to take place at Clontarf Castle Hotel, Dublin, on 4-6, June 2019                                                  SANTA CLARA, Calif. — April 15, 2019 – Annette Hickey, Vice President, EMEA Customer Solutions, Dublin Site Lead, PayPal, and Dawn...

Materials are Key to Meeting the Growth in Demand for Li-ion Batteries

Materials are Key to Meeting the Growth in Demand for Li-ion Batteries

Having chalked up lacklustre growth in 2019,  global electric vehicle sales registered a sharp surge (+35% YoY) in 2020, defying the pandemic, ensuing containment measures and supply disruptions. In sharp contrast to the plummeting sales of conventional ICE vehicles, down by 14%, global EV sales volumes were estimated at nearly 3.1 million units in 2020. EVs represented nearly a tenth of total vehicle sales in Europe in 2020.

Frost & Sullivan Explores the Pathway to Net Zero

Frost & Sullivan Explores the Pathway to Net Zero

Join Frost & Sullivan’s experts, John Raspin and Jonathan Robinson, for the Growth Opportunity Briefing, “Decarbonization Growth Opportunities: The Pathway to Net Zero,” on Nov. 9 at 9 a.m. EST. This session will analyze some of the key solutions that contribute to emissions reductions and highlight industries where action needs to be taken.