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Impact of the Coronavirus on Business

Impact of the Coronavirus on Business

The coronavirus outbreak ensured that the Year of the Rat didn’t get off to the most propitious start. Over 2,000 people dead so far, more than 80,000 infected and 40+ countries affected. Cities in lockdown, travel restrictions in place, plant closures mounting....

2019 CC Awards – Kahuna Winners Announced

2019 CC Awards – Kahuna Winners Announced

The CC Awards Program honors companies and individual leaders that are shaping the future of customer service. Honored recipients have demonstrated achievement in one or more of five categories: Analytics, Artificial Intelligence, Process Automation, Self Service and Social Media.

PayPal VP Unveils How to Create a Customer-first Mindset across the Organisation at the 13th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange

PayPal VP Unveils How to Create a Customer-first Mindset across the Organisation at the 13th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange

Annual event to take place at Clontarf Castle Hotel, Dublin, on 4-6, June 2019                                                  SANTA CLARA, Calif. — April 15, 2019 – Annette Hickey, Vice President, EMEA Customer Solutions, Dublin Site Lead, PayPal, and Dawn...

Materials are Key to Meeting the Growth in Demand for Li-ion Batteries

Materials are Key to Meeting the Growth in Demand for Li-ion Batteries

Having chalked up lacklustre growth in 2019,  global electric vehicle sales registered a sharp surge (+35% YoY) in 2020, defying the pandemic, ensuing containment measures and supply disruptions. In sharp contrast to the plummeting sales of conventional ICE vehicles, down by 14%, global EV sales volumes were estimated at nearly 3.1 million units in 2020. EVs represented nearly a tenth of total vehicle sales in Europe in 2020.

Frost & Sullivan Explores the Pathway to Net Zero

Frost & Sullivan Explores the Pathway to Net Zero

Join Frost & Sullivan’s experts, John Raspin and Jonathan Robinson, for the Growth Opportunity Briefing, “Decarbonization Growth Opportunities: The Pathway to Net Zero,” on Nov. 9 at 9 a.m. EST. This session will analyze some of the key solutions that contribute to emissions reductions and highlight industries where action needs to be taken.

COVID-19 Sparks Boom in Digital Hospitals with Smart Technologies, Improving Quality of Care

COVID-19 Sparks Boom in Digital Hospitals with Smart Technologies, Improving Quality of Care

Frost & Sullivan’s recent analysis, Digital Hospitals: Creating Growth Opportunities in Patient Care during the COVID-19 Pandemic and Beyond, finds that digital hospitals that deploy smart technologies, such as artificial intelligence (AI), remote health monitoring, and robotics, deliver higher standards of patient care and hassle-free experiences for health professionals

Artificial Intelligence, Tele-ophthalmology, and IoT to Drive the Ophthalmic Diagnostic and Monitoring Devices Market

Artificial Intelligence, Tele-ophthalmology, and IoT to Drive the Ophthalmic Diagnostic and Monitoring Devices Market

Frost & Sullivan’s recent analysis, Emerging Technologies Driving Growth Opportunities in Ophthalmic Diagnostic and Monitoring Devices, finds that the demand for ophthalmic diagnosis and monitoring devices is expected to surge as the prevalence of eye diseases rises because of the growing aging population, lifestyle changes, and increasing incidence of chronic diseases.