Alpa Shah

My professional and volunteer experience includes business and strategy planning, product and vertical market analysis, growth consulting, event planning and execution, sales and marketing, and most importantly, creating and inspiring teams to be best in class. Consulting projects have ranged from strategy development to white papers to end-user analyses. I currently lead Frost & Sullivan's global CX (customer experience) research team, run customer surveys on the latest digital transformation technologies, support our customers' brand and demand efforts, obtain customer viewpoints via one-on-one conversations, and moderate webinar and event panels. Prior to joining Frost and Sullivan, I worked for Smith Barney for 5 years in its accounting division handling incentive compensation plans. Thereafter, I worked as an account executive at Edward Jones, a brokerage company for approximately one year. In these positions, I learned much about the operations of a financial company, financial instruments, and sales techniques. In my personal and professional life, I have served as the VP of Communications on the boards of PAMP (Parent’s club of 2,000 plus members) and the PTA, as well as within Frost & Sullivan’s GLOW (Growth & Leadership of Women) team.