Connected Work/UCC

Today, it is absolutely true that one size does not fit all. Today’s solutions, while advancing rapidly, present a new set of opportunities for organizations to implement Unified Communications and Collaboration with more flexibility, less risk, and more control and clear ROI. Software and services-based solutions, and developers’ widespread use of industry standards enable the tailoring of unique solutions for each organization’s unique requirements for more value and faster ROI. Unified Communications and Collaboration software and infrastructure can and should be integrated with business software and infrastructure to streamline and automate business processes. Unified Communications and Collaboration applications should be matched to user roles, functions, preferences, and locations. Analytics should be applied to business processes in order to accurately measure Unified Communications and Collaboration impact on work streams and key performance indicators (KPIs). Frost & Sullivan’s Connected Work team is well positioned to guide businesses through their transformation journey and assist them in selecting the right solutions and providers for their specific needs.

The transformation taking place in the business market presents tremendous challenges to communications vendors, providers and resellers to reinvent and reposition themselves for future success. Frost & Sullivan analysts help market participants identify growth opportunities and develop sustainable business strategies. Close understanding of end-user needs and extensive competitive intelligence inform our consulting engagements and enable the Connected Work team to arm client with custom-tailored market data, analysis and insights to help them thrive and flourish in the dynamic and constantly evolving UCC market.

Key areas where Frost & Sullivan can provide value include the following:

• New Product and Services Solutions: We can support your organization in developing or deploying new Unified Communications and Collaboration products and services that deliver greater customer value.
• Business Model Transformation: We can support you in transforming your business to address the challenges and opportunities of the industry’s shift to the cloud.
• Customer Analysis: We can help identify specific customer needs and pain points through detailed surveys and data analyses.
• Branding and Positioning: Frost & Sullivan can support your organization through an integrated marketing platform to more effectively launch and promote new products, services or business models.
• Statistical Analysis and Forecasting: We can assess growth opportunities and market potential in new/specific customer segments, geographies and product/service areas.

Any question? Please email us and we’ll respond within 48 hours epopova@frost.com

Frost & Sullivan can deliver a bespoke workshop to your organization to highlight emerging Unified Communications and Collaboration and Connected Work trends, and identify their impact on your company’s growth opportunities and business strategies. This highly interactive engagement is designed to fit your specific needs and circumstances; where we can attend your strategy day or workshop as an external expert keynote speaker; we can also fully manage and facilitate a workshop to ensure your delegates gain maximum benefits from our strategic analysis and walk away with actionable insights. Full written follow-up reports and strategic recommendations are provided thereafter.

The Frost & Sullivan team has consistently been responsive and helpful to Yorktel, whether from the account side or analyst side.  Not only are research documents valuable, but they  proactively provide insights to us that are specific to Yorktel’s roadmap and opportunities.  It’s a two-way conversation as industry trends and perspectives are shared.  We look forward to a long relationship with F&S.

Samantha Osowski, SVP Marketing, Yorktel

Given Frost & Sullivan’s unrivalled position as an authority on the carsharing market, Citeecar commissioned them to undertake a detailed white paper to support our launch positioning in Europe. With an aggressive and rapid growth plan we wanted to leverage Frost & Sullivan’s knowledge and insight on the market particularly in terms of the mega trends underpinning its growth. We also wanted them to evaluate and test the robustness of our model identifying the challenges we might face and the measures taken to mitigate them. The result is a comprehensive view of the market and the opportunity it presents for the Citeecar model.

Bill Jones, Citeecar CEO & co-founder

We invited Frost & Sullivan to support an internal workshop with the purpose to identify “New Mobility” opportunities that could contribute to our business growth by 2025. F&S opened the workshop by reviewing the Megatrends that would impact the world in general and our industry in particular in the next decade. By using an analytical model, they helped us to cluster and prioritize the results of our brainstorming sessions. Their engaged facilitation created the right innovative atmosphere and helped us to achieve tangible results.

VP Product Planning, Toyota Motor Europe