2023 Award Recipients

Company of the Year

Data Center Infrastructure and Operations, South Asia –  AdaniConneX

Customer Experience Outsourcing Services, Brazil –  AeC

Connected Worker Solutions, Global  –  Augmentir

Industrial Analytics Solutions, Global  –  Augury

Energy Services, North America  –  Ameresco

Life Sciences Pharmacovigilance and Data Analytics Software, Global  –  ArisGlobal

Healthcare Internet of Things Solutions, Global  –  BrightInsight

Green Transformers and Sustainable Solutions, Global  –  Cargill

Next-Generation Firewall (NGFW), Global  –  Check Point

Managed SD-WAN, Latin American  –  Cirion Technologies

In-vehicle Media Solutions, Global  –  Cinemo

Digital Marketing, Asia-Pacific  –  Comviva Technologies

Electric Vehicle Charging Infrastructure, Europe  –  Connected Kerb

Data Center Services, Indonesia  –  DCI Indonesia

Precision Medicine Informatics, Global  –  DNAnexus

VR Surgical Simulation and Training, Global  –  FundamentalVR

Swappable Battery Electric Smartscooter, Global  –  Gogoro

Digital Forensics, Middle East  – Help AG

Data Centre Infrastructure, Africa  –  Master Power

Commercial Heat Pumps, Europe  –  Mitsubishi Heavy Industries Air-Conditioning Europe Ltd.

Conversational AI, North America  –  NICE

Data Center Services, Australia  –  NEXTDC

Privileged Access Management, Japan  –  NRI Secure

Digital Intelligence, Global  –  Ontic

Real-world Evidence Information Technology Solutions for Healthcare, North America  –  Optum

Cloud-native Application Protection Platform (CNAPP), Global  –  Palo Alto Networks

Web Application Firewall – South Korea  –  Penta Security Systems Inc.

Vehicle-sharing Technology, North America  –  Ridecell

Equipment-as-a-Service, Global  –  Relayr

Next-Generation Firewall, Asia-Pacific  –  Sangfor Technologies

Industrial AI Solutions, Global  –  SparkCogition

Data Center Services, Thailand  –  ST Telemedia Global Data Centres Thailand

Best Hospital, Malaysian  –  Subang Jaya Medical Centre

Emerging Hospital, Malaysian  –  Sunway Medical Centre Velocity

Customer Experience Outsourcing Services, Germany  –  Teleperformance

Customer Experience Outsourcing Services, Peru  –  Teleperformance

Managed and Professional Security Services, Americas  –  Trustwave

Real-time Location Systems, North America  –  Vizzia Technologies

Industrial CT Systems Enabling Sustainability, Global  –  Waygate Technologies

Competitive Strategy Leadership

Creator Economy, Global  –  ClanConnect

Mobile Field Service Management, Europe  –  Comarch

Contract Research Organizations, Global  –  Emmes

Contact Center Service, Latin America  –  Five9

Artificial Intelligence in Telecom Customer Experience, MEASA  –  Flytxt

Contract Research Organization, Asia Pacific  – George Clinical

Customer Experience Outsourcing Services, Latin America Nearshore  –  Iterum Connections

Natural Language Processing Platform, North America  –  Kyndi

SIEM, Asia-Pacific  –  LogRhythm

VoIP Access and SIP Trunking Services, North America  –  Lumen

Cloud Operations, Global  –  NetApp

Secure Messaging Solutions, Global  –  NetSfere

Data Center Services, Southeast Asia  –  STT GDC

Next-Generation Firewall (NGFW), Global  –  Sophos

Customer Care Outsourcing, Europe  –  Teleperformance Portugal

Operational Technology Security, Taiwan  –  TXOne Networks

Managed Software-defined Wide Area Network, North America  –  Verizon

Customer Value Leadership

Intelligent Buildings, Global  –  ABB

Clinical Trial Workflow Management Solutions, Global  –  AG Mednet

Cloud-based Enterprise Imaging, Global  –  Agfa Healthcare

Customer Experience Outsourcing Services, Mexican  –  Atento

Fashion, Retail, and Consumer Goods PLM, Global  –  Centric Software

EV Charging Infrastructure, Global  –  Driivz Ltd.

Holistic Web Protection Platform, Global  –  Edgio

Artificial Intelligence-enabled Digital Pathology Solutions, North America  –  Flagship Biosciences

Hospital, Malaysia  –  Gleneagles Hospital Kuala Lumpur

Digital Signage, North America  –  Hughes

Managed SD-WAN, North America  –  Hughes

Digital Transformation in Smart Buildings, North America  –  Lynxspring

Data Centre Infrastructure and Operations, Asia Pacific  –  NEXTDC

Zoonotic Point-of-Care Diagnostics, Europe  –  Reagena Oy

Video Collaboration Solutions for Judiciaries, Global  –  SIPPIO

Customer Experience Outsourcing Services, Brazil  –  Teleperformance

BPO Outsourcing, Global  –  Teleperformance

Contact Center Omnichannel Agent Engagement, North America  –  Upstream Works

Performance Management for Contact Centers, North America  –  Zenarate

Enabling Technology Leadership

Telematics and Software for Connected Vehicles, North America  –  Airbiquity

Experiential Solutions, Global  –  AVI-SPL, Inc.

AR in the Field Service, North America  –  CareAR

Healthcare Claims Management, North America  –  Change Healthcare

Power and Energy Automation, Global  –  Emerson

Conversational Artificial Intelligence, Europe  –  Enreach

Cloud Contact Center,  North America  –  Five9

QMS Market for Life Sciences, North America  –  IQVIA

EV Battery, Europe  –  KREISEL Electric

Biometric Authentication Solutions, Global  –  Onfido

Video Conferencing, India  –  Poly

Software Framework for Autonomous Systems, North America  –  Real-Time Innovations

Medical Devices Connectivity, North America  –  ScienceSoft

Oil and Gas Field Service Management, Global  –  ServiceMax

Artificial Intelligence in Pharmaceutical Commercial Operations, Global  –  Verix

Mobile C-Arms with Flat Panel Detector for the Intraoperative Imaging, Europe  –  Ziehm Imaging

Entrepreneurial Company of the Year

MLOps, Asia Pacific  –  Katonic.ai

Zero Liquid Discharge Systems, Global  –  Memsift Innovations

Cybersecurity, Asia Pacific  –  Theos Cyber Solutions

Cloud Security, Global  –  Wiz

Market Leadership

Car-Sharing, Southeast Asia  –  SOCAR

VoIP access and SIP trunking, North America  –  Verizon

New Product Innovation

Electric Low Speed Vehicle, North America –  AYRO

Membrane Systems, Global –  Evove

Professional Video Peripherals, North America  –  Huddly

Portable Gas Detectors, Global  –  MSA Safety

Gel Immersion Endoscopy, Asia-Pacific  –  Otsuka Pharmaceutical Factory, Inc.


Product Leadership

Emergency Management Solutions, North American  –  911inform

Biometric Authentication Solutions, Global  –  HID Global

Conversational AI in Healthcare, North America  –  Kore.ai

Advanced Threat Detection, India  –  NTT Ltd.

Cloud-connected Calling Enablement, North America  – SIPPIO

Open Automation Platforms, Global  –  Schneider Electric, Inc.

Industrial Analytics Solutions, Global  –  TrendMiner

Technology Innovation Leadership

Cooling Solutions, Global  –  Airsys

AI-powered Magnetic Resonance Imaging Reconstruction Solution, North America  –  AIRS Medical

Multiplex PCR Solutions, North America  –  DNA Software

Secure Messaging Solutions, Global  –  Element

Pharma & Clinical Diagnostics Genomics, Global  –  Genomenon, Inc.

Artificial Intelligence-Based Molecular Testing for Cancer Diagnosis, Europe  –  Imagene AI

Liquid Biopsy for Lung Cancer, North America  –  Micronoma

Medium/Heavy Truck Aftermarket, North America  –  Mitchell 1

Chronic Wound Treatment for Patients with Diabetes, North America  –  Reapplix A/S

Industrial Artificial Intelligence Solutions, Global  –  SymphonyAI Industrial

Identity and Access Management Technology, Global  –  Uniken